Privacy Policy
Privacy Statement of myCols B.V.
December 4, 2019
Privacy Statement
During the processing we conform to the requirements of the applicable data protection legislation. This means we:
- Clearly specify our purposes before we process personal data, by using this Privacy Statement;
- Limit our collection of personal data to only the personal data needed for legitimate purposes;
- First ask for explicit permission to process your personal data in cases where your permission is required;
- Yake appropriate security measures to protect your personal data and we demand the same from parties who process personal data on our behalf;
- Respect your right to inspect, correct or delete your personal data held by us.
- myCols B.V. is the party responsible for all data processing.
In this privacy statement, we will explain which personal data we collect and for which purposes. We recommend that you read it carefully.
Statistics and profiling
We keep statistics on the use of our app. These statistics help us to, for example, only show you information that is relevant to you. We may combine personal data to get to know more about you. We will of course respect your privacy at all times. If you do not want us to do these statistics, please let us know.
For this purpose, we use your name, gender, email address and birth date. We do this on the basis of your consent. We store this information for six weeks.
Subscription
Via myCols you can take out a (paid) subscription.
For this purpose, we use your name, gender, email address, birth date, nickname and profile picture. We do this on the basis of your consent. We store this information until you cancel your subscription and seven years thereafter (the legal retention period).
Providing to Third Parties
We collaborate with other organisations, that may receive your personal data.
To handle your transactions, we work together with:
- Our payment providers Apple, Google
- Of these parties, Apple, Google is established outside the EU.
Contact Form and Newsletter
You can use our contact form to ask or questions or make any request.
For this purpose, we use your email address and name details. We do this on the basis of your consent. We store this information until we are sure that you are satisfied with our response.
We have a newsletter to inform those interested of our products and/or services. Each newsletter contains a link with which to unsubscribe from our newsletter. You can also use your account to do this. You can also use our portal to do this.
Your e-mail address is automatically added to the list of subscribers. We store this information until you cancel your subscription.
Registration
Certain features of our service require you to register beforehand. You will have to provide some information about yourself and choose a username and password for the account that we will set up for you.
For this purpose, we use your gender, name and address details, email address, strava account, profile picture and birth date. We do this on the basis of your consent. We store this information until you close your account.
We will retain this data so that you do not have to re-enter it every time you use our app, and in order to contact you in connection with the execution of the agreement, invoicing and payment, and to provide an overview of the products and services you have purchased from us.
Promotion
Other than the advertisements on the website, we can inform you about new products or services:
- by e-mail
- via social media
You can object at all times against this promotional communication. Every e-mail contains a cancellation link. On social media, you can block us or use the cancellation option.
Location data
If necessary, we may collect your location data (GPS). If that is the case, you will be asked to grant consent beforehand.
This location data and other data can also be stored and processed by the provider of the navigation/mapping software, such as Google Maps, but the data could also be used by, for example, Google or Apple itself. We have no control over their actions. We recommend that you read the applicable privacy statement of the provider in question.
App store
The app providing the service has been downloaded via a third-party app store. We have no influence on which personal data the provider will process or to what purpose it will be processed. We recommend that you read the applicable privacy statement of the provider in question.
Publication
We will not publish your customer data.
Providing Data to Third Parties
Except for the parties mentioned above, we do not under any circumstance provide your personal data to other companies or organisations, unless we are required so by law (for example, when the police demands access to personal data in case of a suspected crime).
Our website features social media buttons. These buttons are used by the providers of these services to collect your personal data.
Statistics
We keep statistics on the use of our app.
Cookies
Our app makes use of cookies. Cookies are small files in which we can store information, so that you do not have to fill that information again. We can also use them to see whether you are visiting us again.
The first time you visit our app, we will show you a notification explaining our cookies and ask for your permission for the use of these cookies.
You can disable the use of cookies through your browser setting, but some parts of our website may not work properly as a result of that.
We made arrangements with other parties who place cookies through our website. Nevertheless, we cannot fully control what they are doing with their cookies, so please read their privacy statements as well.
Security
We take security measures to reduce misuse of and unauthorised access to personal data. We take the following measures in particular:
- Access to personal data requires the use of a user name and password
Changes to this Privacy Statement
We reserve the right to modify this statement. We recommend that you consult this statement on a regular basis, so that you remain informed of any changes.
Inspection and Modification of your Data
You can always contact us if you have any questions regarding our privacy policy or wish to review, modify or delete your personal data.
You have the following right:
- Being informed on which personal data we have and what we are using it for;
- Inspection of the personal data that we keep from you;
- Having incorrect data corrected;
- Request to delete outdated personal data;
- Revoke your consent;
- Object to certain uses.
Please note that you always make clear who you are, so that we can assure that we do not modify or remove the data from the wrong person.
Complaints
If you think that we are not helping you in the right way, you have the right to lodge a complaint at the authority. For The Netherlands, this is the Autoriteit Persoonsgegevens.
Contact details
myCols B.V.
Valkenswaardseweg 22a
5595CB Leende
info@mycols.app